top of page
SHIPPING INFO
Standard Shipping 3-5 business days flat rate £4.29.
International (rest of the world)
Shipping flat rate £8.69.
REFUNDS & REFUNDS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non -returnable items:
Gift cards
Downloadable software products
Some health and personal care items.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds ( If applicable)
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund, If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Late or missing refunds ( if applicable)
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, It may take some a moment before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at
thedarkartstudio@gmail.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item,send us an email at
thedarkartstudio@gmail.com
and send your item to: 24 James Court, Dunbar, East Lothian , Scotland , EH42 1WP.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments
-
How do I add a new question & answer? (Demo)To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
-
Can I insert an image, video, or gif in my FAQ? (Demo)Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
-
How do I edit or remove the “FAQ” title? (Demo)You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
-
What is an FAQ section? (Demo)An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
FAQ
FAQ
bottom of page